Refund policy
Blakley Rynn Apparel Co. gladly accepts returns or exchanges of unworn, unwashed, undamaged, unaltered, or defective merchandise purchased online that shipped to a U.S. address for a store credit (Blakely Rynn E-Gift Card) within 30 days from the date your order shipped. You can start your return by contacting us here with your Name, E-Mail, Order Number, Item(s) Description, Reason for Return.
We offer exchanges for the same item in a different size when we are notified of the request within 30 days from the date your order shipped. You can start your exchange here.
Items damaged or defective may be returned by contacting Customer Care here within 3 DAYS of delivery.
Final sale items cannot be returned or exchanged. The following is a list of FINAL SALE items:
- Personalized/Custom Orders
- Earrings/Jewelry
- Hair Accessories
- Mystery Tees, Mystery Boxes, Grab Bags, etc.
- Shoes/Footwear Items
- Bath Products, Skincare, etc.
- Swimwear or undergarments (bras/bralettes, bodysuits, etc)
- Final Sale/Sale/Clearance Items
Please note: Orders CANNOT be changed, modified, or canceled after checkout.
Defective Items
- If you have received a defective item, please contact customer care here within 3 DAYS to inform us of the issue. If we are not notified within three days of receiving the item, it will no longer qualify for a return or replacement. You must include a photo of the damage/defect with your email.
- We are not responsible for damages to clothing caused by improper care or handling or incorrect sizing.
- The exact colors of merchandise may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects, and the buyer will pay return shipping if a return to our warehouse is attempted.
RETURNS
Ship Your Return
- Start your return process by clicking here, and leaving your Name, E-Mail, Order Number, Item(s) Description, Reason for Return.
